RETURN REQUIREMENTS
This includes- Unworn, Unwashed, Unstained, Unperfumed and Tags still attached.
For hygienic reasons we will not accept returns on hair accessories, lingerie, bodysuits, swimwear and earrings.
In a rare event that a return is rejected, the decision is final and not negotiable.
Returns must be received in original condition.
Please Note: Items purchased on Sale, Promotion or with any Discount Code will not be accepted unless received with a manufacturing fault.
All shipping costs for returns and exchange are the responsibility of the customer. No shipping cost will be refunded for any returned items.
How:
Please email support@cocobeam.com.au with the following information:
-Name
-Order Number
-Item you wish to return
-Reason
-Would you prefer Store Credit or Exchange Size?
